2014 Standard Civil Contract (Welfare Benefits)

Commenced 1st February 2014 until 31st October 2016: face-to-face (i.e. not CLA) Welfare Benefits in the North and South West & Wales (replaced by 2016 Contract on 1st November 2016)

Current Landing Page on .GOV site 

Previous Landing Page on MOJ site 

Contract notices, summaries and FAQs

Notice of contract extension to 31 January 2016 - dated October 2014 

Standard Terms

The 2014 Standard Terms (Welfare Benefits) are substantively based on the 2013 Standard Terms that apply to face to face civil legal aid services, with some amendments to implement the requirements of the delivery of Welfare Benefits.

General Specification

Sections 1-6: General provisions from 01 February 2014

Sections 1-6: General provisions - amended for introduction of JR remuneration provisions from 22 April 2014 

Category Specific Specifications

Sections 7 and 8: Welfare Benefits and Miscellaneous 

Payment Annexes


Family Mediation Specification


Category Definitions and KPIs

The Category Definitions 2013 state which services fall into each category of law. They relate to the 2014 Standard Civil Contract (Welfare Benefits) for face-to-face providers.