2016 Standard Civil Contract (Welfare Benefits)

Commenced 1st November 2016: face-to-face (i.e. not CLA) Welfare Benefits in the North and South West & Wales

Current Landing Page on .GOV site 

Contract notices, summaries and FAQs

Standard Terms

General Specification

Category Specific Specifications

Category Definitions and KPIs

The Category Definitions 2013 state which services fall into each category of law. They relate to the 2016 Standard Civil Contract.

Payment Annexes


Family Mediation Specification