2016 Standard Civil Contract (Welfare Benefits)

Commenced 1^st November 2016: face-to-face (i.e. not CLA) Welfare Benefits in the North and South West & Wales

Current Landing Page on .GOV site 

Contract notices, summaries and FAQs

• Notice of Extension of the Contract to 31 August 2018 

Standard Terms

• 2016 Standard Terms (Welfare Benefits) 

General Specification

• Sections 1-6: General provisions from 01 November 2016 

Category Specific Specifications

• Sections 7: Welfare Benefits 

Category Definitions and KPIs

The Category Definitions 2013 state which services fall into each category of law. They relate to the 2016 Standard Civil Contract.

• Category Definitions 2013 

Payment Annexes

NONE 

Family Mediation Specification

NONE